Shipping policy

Shipping Policy

Thank you for shopping with The Wellness Nest. We are committed to delivering your wellness products as smoothly and efficiently as possible. Please review our shipping policy below for important information regarding order processing and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Because our products are shipped directly from our trusted suppliers, processing times may occasionally vary depending on supplier availability.

Once your order has been processed, you will receive a shipping confirmation email with tracking information (where available).

Shipping Locations

We currently ship within South Africa only.

If you are located outside South Africa and would like to place an order, please contact us and we will do our best to assist you.

Delivery Time

Estimated delivery times are as follows:

Major Cities & Urban Areas: 3–5 business days
Regional Areas: 5–10 business days

Please note that these delivery estimates may vary depending on the courier service, supplier location, and your delivery address.

Dropshipping Notice

As a dropshipping store, products may be shipped directly from different suppliers. This means that:

If you order multiple products, they may arrive in separate packages.
Delivery times may vary slightly between products.

We partner only with reliable suppliers to ensure quality and timely delivery.

Shipping Fees

Shipping costs will be calculated at checkout based on your location and the items in your order.

From time to time, we may offer free shipping promotions which will be clearly communicated on our website.

Tracking Your Order

Where available, you will receive a tracking number via email once your order has shipped. Please allow 24–48 hours for tracking information to update.

Delays

While we strive to ensure timely delivery, please note that delays may occasionally occur due to:

High order volumes
Courier delays
Weather conditions
Public holidays
Factors outside of our control

We appreciate your patience and understanding in such cases.

Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your address, please contact us as soon as possible after placing your order.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 5 days of delivery so we can assist you in resolving the issue.

Contact Us

If you have any questions regarding your order or shipping, please feel free to contact us:

Email: info@thewellnessnest.co.za
Store: The Wellness Nest

We are always happy to assist you.

Customer reviews

See what our customers are saying

2 weeks ago

JJ N.

Some Miracle

Having suffered with muscular pains (Fibro-Myalgia) for almost 30 years, I am always ready to try anything new. I was introduced to Reishi and Cordyceps at 3 capsules each per early morning. Well, now I sleep deep (like a baby) every night, and my muscular pains seem to ease a lot. I am continuing usage. I have tried plenty drugs, but wish to go the organic way. This seems the way.

Verified purchase

1 week ago

Susan D.

I experienced an undeniable difference in my well-being!

I've been taking Lion's Mane and Reishi capsules for six weeks now. I feel more energized and less tired throughout the day, and my mind is more brisky and less forgetful. I'm very pleased with these products.

2 days ago

Erica S.

A valuable asset to my wellness!

I've been using Reishi, Turkey Tail, and Tremella for 6 weeks now. My energy levels have increased, I have less cravings, and I experience regular bowl workings. I am experiencing natural health like never before!

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