Terms of service
Terms of Service
Overview
This website is operated by The Wellness Nest. Throughout the site, the terms “we”, “us”, and “our” refer to The Wellness Nest. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.
Online Store Terms
By agreeing to these Terms of Service, you confirm that:
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You are at least the age of majority in your country or province of residence.
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You will not use our products for any illegal or unauthorized purpose.
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You will not transmit any worms, viruses, or destructive code.
Any breach of these Terms may result in the immediate termination of your access to our services.
Products and Services
The Wellness Nest offers wellness and lifestyle products through our online store.
Some products may be available exclusively online through the website and may have limited quantities. We reserve the right to:
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Limit the sales of our products to any person or region.
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Limit quantities of any products we offer.
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Discontinue products at any time without notice.
We make every effort to display product information as accurately as possible. However, we cannot guarantee that product descriptions, images, or other content are always completely accurate or error-free.
Dropshipping Fulfilment
The Wellness Nest operates using a dropshipping model, which means that products may be shipped directly from our trusted suppliers.
As a result:
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Orders may arrive in separate packages.
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Shipping times may vary depending on supplier location and courier services.
We work with reliable partners to ensure quality products and efficient delivery.
Pricing and Payment
All prices are displayed in South African Rand (ZAR) unless stated otherwise.
We reserve the right to change product prices at any time without prior notice.
We also reserve the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected.
Shipping and Delivery
Delivery times are estimates and may vary depending on location, supplier processing times, and courier services.
The Wellness Nest cannot guarantee delivery times and is not responsible for delays caused by:
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Courier companies
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Weather conditions
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Public holidays
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External factors beyond our control
For more information, please refer to our Shipping Policy.
Returns and Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy.
If you experience an issue with your order, please contact us within the timeframe specified in that policy.
Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all information is always complete, current, or error-free.
The information on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.
Third-Party Links
Certain content, products, or services available through our website may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant or assume any liability for any third-party materials or services.
Limitation of Liability
The Wellness Nest shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our services or products.
All products sold through our store are intended for general wellness purposes and are not intended to diagnose, treat, cure or prevent any disease.
Customers should consult their doctor when opting to buy supplements or wellness products if they're using chronic medication.
Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of South Africa.
Contact Information
Questions about the Terms of Service can be emailed to:
Email: info@thewellnessnest.co.za
Store Name: The Wellness Nest